• The Raptor System Visitor Management

  • Metropolitan Education District (MetroED) is excited to announce the implementation of the Raptor Visitor Management System. Raptor permanently replaces paper sign-in and allows MetroED to strengthen campus safety for students and staff by efficiently and effectively checking in all visitors and providing immediate alerts.

    Raptor enhances campus security by reading a visitor's driver’s license (or other approved government-issued ID), and comparing information against a sex offender database to alert district administrators if a match is found. Once cleared through the system, a visitor badge is printed, including a photo, name of the visitor, date & time, and destination. Raptor maintains a database of all persons on-site for security and emergency purposes.

  • Raptor System provides the MetroED with the following:

    • Instant Screening Process: The Raptor System ensures that all visitors to the campus are instantly screened against the registered sex offender databases in all 50 states.
    • Custom Databases: Raptor can check visitors against the district’s custom database to ensure safety alerts are managed for administrative staff.
    • Efficient Reporting: The system can also create quick and easy reports for the district, which can help track visitors.
    • Trusted Protection: The Raptor System is used in neighboring districts and beyond. It is trusted by more K-12 schools to protect students, teachers, and support staff than every other system combined.

    All visitors, including parents/guardians, contractors/vendors, volunteers, and guest speakers, will use the Raptor System. ID badges must be worn at all times on the MetroED campus, including SVCTE, SVAE, and the district offices. 

    Examples of visitors include:

    • A parent attending a recognition event, assembly, parent conference, or performance during the school day;
    • A parent or community member helping with a class project, orientation, or walkthrough/tour;
    • A guest speaker; a contracted vendor performing authorized work.    

    Visitors are asked to:

    1. Check-in through the front office of SVCTE, SVAE, Superintendent’s Office, or Information Booth;
    2. Provide a driver’s license or other government-issued photo ID for scanning in the Raptor system;
    3. Receive a printed visitor’s badge before proceeding. The badge is to be worn while on the District campus and returned to the office upon departure; 
    4. Check up upon leaving; and
    5. Upon subsequent visits, approved guests only have their name typed into the Raptor system to receive a printed visitor’s badge.

    This system replaced a previous process where school guests signed in and out on a paper log. We appreciate the patience of our staff and guests when signing in and checking out of our programs. By working together, we can meet our goal of increasing safety and security for students and staff.


    1. A visitor’s badge will not be necessary for those who visit simply to drop off an item in the office or pick up paperwork. In other words, if you are not requesting access beyond the front offices, you will not be required to present an ID.
    2. Raptor DOES NOT replace the Volunteer Background check process in Human Resources before volunteering.

Raptor Visitor Management System Frequently Asked Questions

  • Why do we need a visitor management system like Raptor?

  • How does it work?

  • What are acceptable forms of identification?

  • What if I have an outstanding warrant or am undocumented? Will you report me to the police or immigration?

  • Do we have the right to require visitors, even parents, to produce identification before entering the school?

  • Do we scan every visitor into the system, including MetroED employees?

  • How is my personal information protected?

  • What if I don’t have a valid form of ID or don’t want it scanned?

  • Will you scan my ID every time I visit?

  • How does Raptor keep my data secure?

  • What happens if I am a registered sex offender but have a student at the school?

  • Do other schools and institutions use a system like this?

  • How does Raptor work?

  • What is the Raptor system?

  • What is the purpose of the Raptor system?

  • Why is Metropolitan Education District using this system?

  • Does the District have the right to require visitors, even parents, to produce identification before entering the buildings on campus?

  • What types of IDs will work in Raptor?

  • What other information is the system taking from driver’s licenses?

  • Is an ID card scan necessary each time a person enters the building?

  • What is the checkout process for visitors leaving the building?

  • Will the Raptor System be used for after-school activities?

  • Will I be required to complete this process if I am simply dropping off an item in the office for my student?

  • What if a ‘hit’ on the system occurs? What is the protocol?

  • Where can I obtain a government-issued form of identification?

  • For more information on the Raptor Visitor Management System, please visit www.raptortech.com 

    If you want to learn more about the Raptor visitor management system, please visit the Raptor Technologies website at www.raptortech.com. If you have any questions for district personnel, please contact Lisa Ketchum at lketchum@metroed.net or 408-723-4245.